Hydro worker having fun on vacation at Taronga Zoo

Award winning service

We’re proud to be the only energy retailer to win a Canstar Blue Award for Most Satisfied Customers 15 years in a row

Energy is one of those things you don’t really appreciate until something goes wrong. It literally powers almost everything we do, everyday. Your mobile phone, your wifi, your washing machine, television, hot water system, the list goes on.

We strive to give our customers the best service possible. We empower our team to solve problems and manage requests. Our contact centre is based right here in Australia which means you’ll be talking to a local who understands your needs. In fact we’ll do almost anything to make sure our customers receive reliable, trusted service right when you need it.

Solar panels

Red Energy wins Canstar Blue's Most Satisfied Electricity Customers in NSW | 10 years running

See a full list of our awards

TitleState
2026
Canstar Blue - Most Satisfied Customers, Electricity ProvidersNSW
Canstar Blue Award - Most Satisfied Customers, Electricity ProvidersNSW
Canstar Blue Award - Most Satisfied Customers – Solar, NationalACT
2025
People's Choice - Number one power company in AustraliaNational
2024
Roy Morgan Most Trusted Award - Most Trusted Utility BrandNational
Inaugural Roy Morgan Customer Satisfaction Award - Electricity Provider of the year QLD
2022
Canstar Blue Award - Most Satisfied Customers – Small Business Electricity ProvidersSA