

Award winning service
We’re proud to be the only energy retailer to win a Canstar Blue Award for Most Satisfied Customers 15 years in a row
Energy is one of those things you don’t really appreciate until something goes wrong. It literally powers almost everything we do, everyday. Your mobile phone, your wifi, your washing machine, television, hot water system, the list goes on.
We strive to give our customers the best service possible. We empower our team to solve problems and manage requests. Our contact centre is based right here in Australia which means you’ll be talking to a local who understands your needs. In fact we’ll do almost anything to make sure our customers receive reliable, trusted service right when you need it.

2026
See a full list of our awards
| Title | State |
|---|---|
2026 | |
| Canstar Blue - Most Satisfied Customers, Electricity Providers | NSW |
| Canstar Blue Award - Most Satisfied Customers, Electricity Providers | NSW |
| Canstar Blue Award - Most Satisfied Customers – Solar, National | ACT |
2025 | |
| People's Choice - Number one power company in Australia | National |
2024 | |
| Roy Morgan Most Trusted Award - Most Trusted Utility Brand | National |
| Inaugural Roy Morgan Customer Satisfaction Award - Electricity Provider of the year | QLD |
2022 | |
| Canstar Blue Award - Most Satisfied Customers – Small Business Electricity Providers | SA |

